Bilingual Virtual Intake Coordinator
Job Summary
To support admissions and program administration for an adolescent virtual mental health program, the part-time Bilingual Virtual Intake Coordinator will guide English- and Spanish-speaking families through intake processes, coordinate appointments, and provide live support during virtual group sessions in a remote setting.
Key responsibilities
- Guide families through intake paperwork, scheduling, and program updates
- Schedule appointments and communicate next steps to families and staff
- Support virtual group sessions by monitoring chat and troubleshooting technical issues
Required qualifications
- Fluent in English and Spanish, with clear communication skills for teens and caregivers
- Experience in behavioral health, mental health administration, or related support roles
- Comfort working with adolescents ages 13-17 in virtual environments
- Strong scheduling, data entry, and recordkeeping skills
- Confidence using Zoom and other digital administrative tools
Complete Job Description
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