Billing and Collections Associate

Job Summary

Maintaining accurate billing records and managing collections efforts, the full-time remote Billing and Collections Associate will monitor customer accounts, contact clients regarding overdue payments, and assist with invoicing and dispute resolution.

Key responsibilities

• Maintain accurate records of billing activities, collections efforts, and customer communications
• Contact customers regarding outstanding invoices and escalate delinquent accounts as necessary
• Assist in preparing and distributing customer invoices while resolving billing discrepancies

Required qualifications

• 1-2 years of experience in accounting-related roles, particularly in Billing and Accounts Receivable
• Fluency in both written and spoken Spanish and English
• Intermediate proficiency in Microsoft Office applications, especially Excel
• Experience with NetSuite and Salesforce is preferred
• Strong analytical skills with the ability to research and resolve billing and collection issues