Billing and Collections Specialist

Job Summary

Seeking a remote Billing and Collections Specialist, this full-time position will manage billing inquiries, process payments, and oversee accounts receivable activities while ensuring a seamless billing experience for customers.

Key Responsibilities:

• Manage customer billing inquiries and service disconnect requests
• Process payments, including paper checks and electronic transactions
• Monitor overdue accounts and conduct proactive collection calls

Required Qualifications:

• Associate's degree in Finance, Accounting, or a related field, or 3-5 years of relevant experience
• Strong understanding of billing and collections policies and procedures
• Experience with billing systems such as NetSuite
• Familiarity with credit reporting tools like Creditsafe or Dun & Bradstreet
• Proficient in Microsoft Excel for data manipulation and analysis