Billing and Collections Specialist

Job Summary

Seeking a remote Billing and Collections Specialist, this full-time position will manage billing inquiries, process payments, and oversee accounts receivable activities while ensuring a seamless billing experience for customers and maintaining the company's financial health through effective collections efforts.

Key Responsibilities

• Manage billing email inbox and respond to customer inquiries and change requests
• Monitor overdue accounts and conduct proactive collection calls as necessary
• Analyze billing and collections procedures to identify opportunities for continuous improvement

Required Qualifications

• Associate's degree in Finance, Accounting, or a related field, or 3-5 years of relevant experience
• Strong understanding of billing and collections policies and procedures
• Experience with billing systems such as NetSuite or similar platforms
• Familiarity with credit reporting tools like Creditsafe or Dun & Bradstreet preferred
• Proficient in Microsoft Excel with the ability to manipulate and analyze data sets