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Billing and Follow-Up Specialist

Location: Remote
Compensation: Hourly
Reviewed: Wed, Sep 16, 2026
This job expires in: 30 days

Job Summary

To support a growing team focused on billing and insurance follow-up, the remote Billing and Follow-Up Specialist will manage claim submissions, resolve denial issues, and ensure effective communication with insurance companies.

Key responsibilities
  • Review and prioritize follow-up activities related to claim edits and payer follow-up
  • Research and resolve claim denial issues to facilitate timely processing
  • Investigate payment variances and collaborate with other departments to drive issue resolution
Required qualifications
  • Minimum of 4 years of experience in healthcare billing and follow-up functions
  • Strong understanding of the claim submission and cash posting processes
  • Exposure to mental health and/or telehealth services
  • Ability to work in an ambiguous environment and assist in developing operational processes
  • Commitment to the mission of providing accessible and personalized therapy services

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