Billing Associate
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Job Summary
To support a growing e-commerce platform, the full-time Billing Associate will manage accurate invoicing, track payments, and reconcile accounts while responding to billing inquiries from brands and internal teams.
Key responsibilities
- Respond to brand billing inquiries and resolve account issues in collaboration with Customer Success, Sales, and Finance
- Monitor incoming payments, follow up on past-due balances, and reconcile accounts receivable daily
- Support the development of standardized billing processes and identify recurring issues for improvement
Required qualifications
- 2+ years of experience in billing, accounts receivable, or financial operations
- Bachelor's Degree
- Familiarity with accounting or billing software (e.g., NetSuite, Stripe)
- Proficiency with Excel and Google Sheets, including VLOOKUPs and pivot tables
- Strong attention to detail and excellent organizational skills
Complete Job Description
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