Billing Collection Representative

Job Summary

To support the finance department, the full-time Billing Collection Representative will resolve unpaid insurance accounts by contacting insurance companies and developing relationships with payer representatives, with occasional onsite requirements in Akron.

Key responsibilities

• Develop positive relationships with payer representatives to ensure timely collection of accounts
• Investigate and resolve issues related to pended claims, including appeals and provider credentialing
• Accurately post resolutions to accounts and maintain provider manuals for assigned insurance carriers

Required qualifications

• High school diploma or equivalent; Bachelor's Degree preferred
• Medical Billing Certificate preferred
• Minimum of 1 year of relevant experience required; 5 years preferred
• Experience in processing and billing physician claims, including CPT and ICD coding knowledge
• Proficiency in MS Office, with Epic experience preferred