Billing Specialist

Job Summary

Managing day-to-day billing operations in a fast-paced SaaS environment, the remote Billing Specialist will ensure accurate invoice preparation, timely processing, and effective customer communication while collaborating with internal teams to maintain billing integrity.

Key Responsibilities

• Generate and review invoices for customer contracts, ensuring compliance with company policies and customer requirements
• Serve as the primary contact for customer billing inquiries, providing prompt and professional responses to ensure satisfaction
• Utilize billing systems to maintain organized records and support financial audits and month-end close activities

Required Qualifications

• 2+ years of experience in Billing, Accounting, or related financial operations, preferably in a SaaS environment
• Strong attention to detail with the ability to accurately process large volumes of transactions
• Working knowledge of SaaS contracts and subscription billing models
• Proficiency in Microsoft Excel, including PivotTables and VLOOKUPs
• Experience with billing or ERP systems such as Maxio, Salesforce, or NetSuite is preferred