Billing Specialist

Job Summary

To support a growing retail energy business, the full-time Billing Specialist will manage daily billing activities, resolve customer inquiries, and ensure accurate invoicing in a remote work environment.

Key responsibilities

• Review and resolve daily exceptions related to billing through reports and customer inquiries
• Remediate customer issues accurately and in a timely manner
• Identify enhancements to improve the efficiency and accuracy of customer billing processes

Required qualifications

• Bachelor's Degree in Finance, Accounting, or Business, or 1-2 years of relevant experience
• 1-2 years of experience in the energy industry is preferred
• Proficiency in Microsoft PowerPoint, Word, and Excel
• Strong analytical and organizational skills
• Ability to work effectively in a fast-paced environment