Billing Specialist II

Job Summary

Accountable for creating and submitting invoices based on repair orders, the full-time Billing Specialist II will work remotely to assist technicians in generating estimates and ensure accurate billing documentation.

Key responsibilities:

• Prepare and enter repair orders into the service database, detailing symptoms and required repairs
• Verify billing accuracy by ensuring correct VMRS codes and standard repair times are applied
• Communicate with customers to obtain purchase order approvals and resolve billing issues

Required qualifications:

• High School Diploma/GED with 3 years of experience in a related field, or a combination of education and experience
• Proficiency with Mitchell One or similar estimating systems
• Strong computer skills, including MS Office and software navigation for generating estimates and processing invoices
• Knowledge of standard repair times (SRT) for common services
• Experience in service writing is preferred