Billing Support Representative
Job Summary
Providing essential support for billing inquiries, the full-time Billing Support Representative will assist patients, clients, and payors with billing-related issues, including payment collection and status updates, while working remotely from 9:00 am to 5:30 pm PST.
Key responsibilities
- Respond to billing inquiries from clients and patients through various communication channels
- Document interactions and process billing-related documents accurately within the system
- Utilize problem-solving skills to resolve billing issues and provide one-touch resolutions when possible
Required qualifications
- 1+ years of experience in billing support
- High school diploma or higher (Bachelor's degree preferred)
- Knowledge of CPT & ICD10 codes, medical terminology, and insurance processes
- Working knowledge of Microsoft Office and case management software
- Ability to communicate effectively in both written and verbal forms
Complete Job Description
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