Branch Coordinator

Job Summary

To support patient care coordination, the full-time Branch Coordinator will deliver excellent customer service, process orders, and ensure timely documentation for billing while working remotely.

Key responsibilities:

• Act as the first point of contact for patients, answering inbound calls and providing assistance
• Process new orders, verify insurance, and obtain necessary documentation for billing health insurance plans
• Conduct outbound customer satisfaction calls and monitor incoming communications to ensure efficient service delivery

Required qualifications:

• High School Diploma or equivalent
• At least one year of related work experience
• Intermediate to advanced computer skills and proficiency in working with multiple systems
• Ability to perform intermediate level math
• Experience in a healthcare setting or call center is preferred