Business Account Manager

Job Summary

To support business growth, the full-time remote Business Account Manager will develop and maintain relationships with assigned accounts, focusing on customer service, consultative sales, and driving revenue through proactive outreach and account management.

Key responsibilities

• Develop and expand relationships with assigned grandfathered and house accounts, driving sales growth and managing the sales process
• Conduct proactive outreach to understand customer needs and recommend suitable products and solutions, while following up on quotes and leads
• Maintain accurate CRM records, monitor customer communications, and provide timely support to ensure customer satisfaction and retention

Required qualifications

• Working knowledge of air filters and HVAC systems
• Experience with CRM systems and purchasing portals, along with proficiency in Google Suite and Microsoft 365
• Strong consultative selling and account development skills, including upselling and cross-selling
• Proven ability to manage sales pipelines and develop account-growth strategies
• Excellent interpersonal skills with a professional demeanor and strong problem-solving abilities