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Business Analyst

Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Oct 06, 2026
This job expires in: 30 days

Job Summary

Supporting the Department of Homeland Security, the onsite Business Analyst will gather requirements, manage content updates, and provide user support for the WCMaaS Drupal platform.

Key responsibilities
  • Gather and document requirements and user stories for site enhancements
  • Support content updates, validation, and accessibility while using tools to monitor content quality
  • Provide Tier 1 user support and maintain user guides and training materials for content administrators
Required qualifications
  • Bachelor's degree in Business, Communications, Information Systems, or a related field
  • Minimum of three years of business analysis or web content management experience
  • Experience working with a CMS, preferably Drupal, and Atlassian Jira
  • Ability to obtain and maintain a Client Public Trust suitability determination

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