Business Operations Analyst
Job Summary
Supporting the delivery of education technology solutions, the full-time remote Business Operations Analyst will assist with client service delivery, business analysis, and product support while collaborating with various stakeholders to resolve issues and improve processes.
Key responsibilities
- Support day-to-day service delivery activities for assigned clients, projects, and products
- Assist with requirements gathering, process documentation, and workflow analysis
- Collaborate with clients and internal teams to support software enhancements and project initiatives
Required qualifications
- Bachelor's degree
- 0-3 years of professional experience in business operations, customer support, or related fields
- Demonstrated ability to learn new systems and processes quickly
- Strong analytical skills with the ability to evaluate information and identify trends
- Flexible, self-starter mindset with intellectual curiosity
Complete Job Description
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