Business Operations Specialist
Job Summary
Supporting the client DHA in Falls Church, VA, the full-time Sr. Business Operations Specialist will manage a comprehensive knowledge management framework, facilitate Communities of Practice, and create tools for process automation and content management.
Key responsibilities
- Manage the DHACA (AD-S) knowledge management framework to enhance knowledge-sharing and streamline processes
- Develop strategies for capturing and codifying knowledge, and assist in the creation of KM policies and taxonomies
- Consult with stakeholders to design and implement custom SharePoint solutions that optimize performance and improve business processes
Required qualifications
- Bachelor's degree and at least 8 years of related experience
- Exceptional knowledge of Knowledge Management procedures and SharePoint Online
- Experience with desktop publishing and graphics programs such as Photoshop and MS Power BI
- Extensive understanding of managing SharePoint permissions and deploying SharePoint Lists and PowerApps
- CompTIA certifications preferred
Complete Job Description
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