Business Operations Specialist
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Job Summary
To enhance operational efficiency in cardiac monitoring, the full-time Business Operations Specialist will manage patient compliance monitoring, oversee overdue patient outreach, and ensure data accuracy while working remotely.
Key responsibilities
- Monitor and report on patient compliance across clinics, producing recurring compliance reports and developing strategies to improve engagement
- Track overdue patients and unsigned reports, driving reconnection efforts and resolving aging backlogs with Customer Success
- Analyze platform operational data to identify trends and inefficiencies, investigating data integrity issues and recommending enhancements
Required qualifications
- Experience in healthcare operations or related field
- Proficiency in data analysis and reporting tools
- Technical expertise with Cardiac Implantable Electronic Devices (CIED) and EHR systems
- Strong understanding of compliance and regulatory requirements, including HIPAA
- Ability to develop training materials and support clinic enablement initiatives
Complete Job Description
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