Business Process Consultant
Job Summary
Leading the migration from a legacy third-party risk assessment platform to ServiceNow TPRM, the contract Business Process Consultant will work remotely to conduct current-state discovery, facilitate stakeholder workshops, and translate business requirements into actionable user stories within an Agile/SAFe framework.
Key Responsibilities
- Lead current-state discovery of third-party risk assessment processes and facilitate workshops to define future-state TPRM processes
- Translate business requirements into user stories, acceptance criteria, and manage the requirements traceability throughout the project lifecycle
- Support business validation, UAT execution, and collaborate with cross-functional teams to ensure successful implementation
Required Qualifications
- Strong expertise in Third-Party Risk Management (TPRM) or Vendor Risk Management
- Hands-on knowledge of ServiceNow TPRM/IRM and related functionalities
- Proven experience facilitating workshops and gathering requirements from business and risk stakeholders
- Experience in Agile or SAFe delivery environments
- Strong skills in backlog management, user story development, and process documentation
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