Business Solutions Manager
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Job Summary
Driving the management of key enterprise systems within mortgage operations, the full-time Business Solutions Manager will oversee technology solutions, set strategic directions, and collaborate with internal and external stakeholders to enhance operational efficiencies.
Key responsibilities
- Manage and serve as the subject matter expert for key operational systems, ensuring seamless integration and functionality
- Lead business solutions initiatives, collaborating with stakeholders to identify opportunities for new revenue and cost savings
- Act as the primary liaison with external vendors, maintaining relationships and overseeing the lifecycle of technology solutions
Required qualifications
- A bachelor's degree in IT, computer science, business, finance, or a related field
- Technical or operational leadership experience in a mortgage servicing or lending environment
- Proven experience managing large-scale projects and service providers
- Strong leadership development skills with a track record of building and leading diverse teams
- Expertise in operations management, including performance data analysis and system change recommendations
Complete Job Description
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