Business Solutions Specialist II

Job Summary

Managing communication and transaction support for commercial clients and buyers, the full-time remote Business Solutions Specialist II will ensure accurate gate pass verification, provide timely client assistance, and maintain effective communication across various platforms.

Key responsibilities:

• Handle communication and transaction inquiries between Manheim, clients, and buyers while adhering to company policies
• Maintain and update Smartsheet tracking for gate passes and vehicle notes, ensuring timely responses to requests
• Generate buyer gate releases and manage account relationships through shared email accounts and Teams channels

Required qualifications:

• Experience with AS400 systems for generating buyer gate releases
• Proficiency in using Smartsheet for tracking workflows
• Ability to manage internal and external communications effectively
• Strong problem-solving skills related to client transactions
• Familiarity with standard operating procedures (SOPs) in a business environment