Business Systems Analyst
Location: Remote
Compensation: Salary
Reviewed: Thu, Sep 24, 2026
This job expires in: 30 days
Job Summary
To enhance CRM system performance, the full-time Business Systems Analyst will manage system design, validation, and training while working remotely for a client in the medical device industry.
Key responsibilities
- Oversee the design and validation of CRM systems, ensuring effective change management and user training
- Utilize experience platforms to improve CRM and e-commerce systems within a regulated environment
- Manage IT ticketing systems for stakeholder engagement regarding system issues and requests
Required qualifications
- Minimum of 3 years of experience in the medical device industry or medical field
- Proven experience with CRM system design and administration, preferably with Salesforce
- Familiarity with experience platforms like Salesforce Commerce Cloud
- Experience in change management and training for CRM systems
- Knowledge of continuous improvement processes in regulated environments
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