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Business Systems Analyst

Location: Remote
Compensation: Salary
Reviewed: Thu, Sep 24, 2026
This job expires in: 30 days

Job Summary

To enhance CRM system performance, the full-time Business Systems Analyst will manage system design, validation, and training while working remotely for a client in the medical device industry.

Key responsibilities
  • Oversee the design and validation of CRM systems, ensuring effective change management and user training
  • Utilize experience platforms to improve CRM and e-commerce systems within a regulated environment
  • Manage IT ticketing systems for stakeholder engagement regarding system issues and requests
Required qualifications
  • Minimum of 3 years of experience in the medical device industry or medical field
  • Proven experience with CRM system design and administration, preferably with Salesforce
  • Familiarity with experience platforms like Salesforce Commerce Cloud
  • Experience in change management and training for CRM systems
  • Knowledge of continuous improvement processes in regulated environments

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