California Licensed Case Manager
Job Summary
To support a growing practice, the full-time California Licensed Case Manager will conduct welcome and intake calls with clients, gather case details, and serve as a primary point of contact while working remotely.
Key responsibilities
- Conduct welcome and introductory calls with new and prospective clients, explaining the legal process
- Build rapport and trust with clients from their initial interactions with the firm
- Gather case details during intake calls and partner with attorneys to relay client information
Required qualifications
- Bilingual in English and Spanish with exceptional verbal communication skills
- Warm and confident phone presence with strong active-listening skills
- Experience conducting intakes or client-facing calls, preferably in employment law
- Entrepreneurial, self-starter mindset suited to a high-growth, fast-paced environment
Complete Job Description
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