California Licensed Claims Supervisor

Job Summary

Overseeing a claims unit in a hybrid remote setting, the California Licensed Claims Supervisor will manage the performance of Claims Specialists and Assistants, ensuring compliance with company standards and Labor Code regulations while providing coaching and conducting performance evaluations.

Key responsibilities

• Manage the timely completion of performance reviews and provide ongoing mentoring to claims personnel
• Ensure all claims are handled in accordance with applicable statutes and company rules, addressing personnel issues as they arise
• Conduct quarterly audits of claims inventories to validate processes and identify improvement opportunities

Required qualifications

• Bachelor's degree or equivalent combination of education and experience
• Five or more years of progressive technical claims experience
• Working knowledge of the Labor Code of California related to workers' compensation claims
• Experience in project management and change management
• Demonstrated leadership skills with the ability to inspire and motivate teams