California Licensed Collection Specialist
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Job Summary
Managing a portfolio of auto loan accounts that are 90+ days delinquent, the full-time California Licensed Collection Specialist will negotiate payment arrangements, ensure compliance with collection regulations, and document collection activities, with options for in-office work in Santa Ana or Ontario, CA, or remote work for eligible California residents.
Key responsibilities:
- Ensure compliance with company policies and the Fair Debt Collection Practices Act (FDCPA)
- Negotiate payment arrangements with borrowers and assist them in developing strategies to meet loan obligations
- Document account information and collection activities accurately and professionally
Required qualifications:
- 5+ years of experience in the collections field, preferably in subprime consumer lending
- Ability to read, interpret, and apply federal, state, and local collections regulations
- High School Diploma or GED
- Bilingual in English and Spanish is preferred
- Ability to thrive in a fast-paced work environment
Complete Job Description
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