California Licensed Collection Specialist

Job Summary

To support the management of auto loan accounts, the full-time California Licensed Collection Specialist will negotiate payment arrangements with borrowers, document collection activities, and ensure compliance with regulations, with opportunities for both in-office and remote work in California.

Key responsibilities:

• Negotiate payment arrangements and propose alternative methods to assist borrowers in meeting their obligations
• Document all collection activities accurately using loan servicing software
• Utilize skip tracing tools to identify and locate delinquent borrowers

Required qualifications:

• 5+ years of experience in collections, preferably in the subprime consumer lending industry
• High School Diploma or GED
• Ability to read and apply federal, state, and local collections regulations
• Bilingual in English and Spanish is preferred
• Experience with reinstatements is a plus