California Licensed Collection Specialist

Job Summary

To support a growing team, the full-time California Licensed Collection Specialist will manage auto loan accounts by negotiating payment arrangements, ensuring compliance with regulations, and conducting investigative activities, with options for in-office work in Santa Ana or Ontario, CA, or remote work for eligible California residents.

Key responsibilities:

• Negotiate payment arrangements and propose alternative payment methods to borrowers
• Review accounts for special assistance and gather necessary documentation for loan modifications
• Conduct skip-tracing to locate customers and document collection activities accurately

Required qualifications:

• 3+ years of experience in collections, preferably in subprime consumer lending
• High School Diploma or GED
• Ability to read and apply federal, state, and local collections regulations
• Bilingual in English and Spanish is preferred
• Willingness to work a flexible schedule and overtime as needed