California Licensed Collections Specialist

Job Summary

Managing an assigned portfolio of customer accounts, the full-time California Licensed Collections Specialist will perform timely collection activities on open and past-due receivables while working remotely.

Key responsibilities

• Conduct timely collection activities and manage customer communications regarding overdue balances
• Research and resolve account discrepancies in collaboration with internal teams
• Document collection activities and communicate account status to stakeholders

Required qualifications

• High school diploma or equivalent; associate degree in accounting, finance, or business preferred
• One or more years of experience in accounts receivable, collections, or finance operations preferred
• Experience managing customer accounts or business-to-business collections portfolio preferred
• Familiarity with ERP, CRM, or accounting systems, such as Salesforce or Great Plains, preferred
• Basic Excel skills for data management and report preparation