California Licensed Customer Service Rep
Job Summary
Detail-oriented and professional, the full-time California Licensed Customer Service Representative will coordinate vehicle release and pickup by communicating with body shops, vehicle owners, and insurance companies while working remotely.
Key responsibilities:
- Confirm vehicle pick-up details and obtain release authorization from body shops
- Communicate with vehicle owners to arrange transport and assist with personal item removal
- Maintain accurate records and meet daily performance goals, including making 100+ calls and processing 60+ live lots
Required qualifications:
- Minimum of one year of office support experience in a customer service role
- High school diploma or GED
- Typing speed of 45 WPM and proficiency in Microsoft Office Suite
- Professional virtual appearance with a quiet, distraction-free workspace
- Bilingual skills are a plus
Complete Job Description
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