California Licensed Desktop Support Technician
Job Summary
To provide exceptional technical support, the hybrid California Licensed Desktop Support Technician will administer and maintain various devices, troubleshoot technical issues, and ensure compliance with security policies while working part-time in Sacramento, California.
Key responsibilities
- Administer and maintain workstations, laptops, and various hardware in an enterprise environment
- Provide advanced technical support and troubleshoot non-reoccurring technical issues
- Manage mobile devices using MDM solutions and assist with ATM hardware and software troubleshooting
Required qualifications
- Associate's Degree in Information Technology or a comparable discipline, or equivalent work experience
- Experience with remote diagnostics and access tools
- Basic scripting knowledge of PowerShell, DOS, and command line utilities
- Familiarity with state and federal compliance regulations related to credit unions
- Ability to provide project management support for infrastructure and application upgrades
Complete Job Description
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