California Licensed Financial Counselor

Job Summary

To enhance patient support and financial communication, the full-time California Licensed Financial Counselor will manage financial clearance, educate patients on their financial responsibilities, and identify financial risks prior to services, all while working remotely.

Key responsibilities

• Review daily schedules to identify patients needing financial clearance and educate them on their expected financial responsibilities
• Evaluate potential financial risks associated with scheduled services and escalate high-risk accounts for further review
• Collaborate with clinical and administrative teams to reduce claim denials and maintain accurate documentation of financial discussions with patients

Required qualifications

• Minimum of 4 years of experience in a healthcare business office or revenue cycle role preferred
• Strong knowledge of insurance, benefits, and patient Financial Assistance Programs
• Familiarity with oncology treatment pathways and high-cost oncology drugs preferred
• Experience with billing systems and interpreting EOBs
• Background in financial counseling or patient-facing financial roles