California Licensed Patient Care Coach
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Job Summary
Supporting patients in managing chronic conditions, the full-time California Licensed Patient Care Coach will provide personalized coaching on device use, monitor adherence data, and collaborate with healthcare teams, all while working remotely.
Key responsibilities:
- Provide one-on-one mentoring and coaching to patients on the use of Durable Medical Equipment (DME)
- Monitor patient adherence and usage data, offering timely feedback and interventions based on adherence trends
- Coordinate follow-up with patients to address compliance issues and ensure continuity of care
Required qualifications:
- High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred
- Experience in healthcare administrative roles, customer service, or related fields
- Knowledge of chronic conditions supported by DME and associated therapies
- Familiarity with device compliance reporting tools and remote monitoring technologies
- Completion of required compliance training and continuing education programs
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