California Licensed Scheduling Specialist

Job Summary

To support patient care, the full-time California Licensed Scheduling Specialist will coordinate deliveries, setups, and service visits for DME, PAP, and oxygen therapy in a fully remote environment, ensuring timely and compassionate service while managing scheduling needs and communication with patients and healthcare providers.

Key responsibilities

• Prioritize and expedite critical needs such as emergency oxygen deliveries and urgent replacements
• Schedule deliveries and maintenance visits based on patient needs and technician availability
• Confirm appointments and communicate changes or delays with empathy and professionalism

Required qualifications

• High school diploma or equivalent required; Associate's degree in a related field preferred
• One year of experience in healthcare scheduling, customer service, or administrative support
• Experience with DME, PAP, patient care, and oxygen therapy is preferred
• Strong computer proficiency and experience with scheduling and patient management systems
• Ability to manage competing priorities in a fast-paced environment