California Licensed Scheduling Specialist

Job Summary

To support patient care, the full-time California Licensed Scheduling Specialist will coordinate deliveries and service visits for medical equipment, ensuring timely and efficient scheduling while working remotely.

Key responsibilities

• Prioritize and expedite critical equipment deliveries and service requests, including after-hours support when necessary
• Schedule and manage appointments for equipment setups, maintenance visits, and compliance checks in coordination with patient needs and technician availability
• Communicate effectively with patients, physicians' offices, and home health agencies to ensure smooth transitions and timely equipment delivery

Required qualifications

• High school diploma or equivalent required; associate's degree in a related field preferred
• One year of experience in healthcare scheduling, customer service, or administrative support
• Familiarity with DME, PAP, and oxygen therapy preferred
• Strong computer proficiency and ability to work with scheduling and patient management systems
• Empathy and a commitment to exceptional customer service