California Licensed Scheduling Specialist
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Job Summary
To support patient care, the full-time California Licensed Scheduling Specialist will coordinate deliveries, setups, and service visits for DME, PAP, and oxygen therapy in a fully remote environment, ensuring timely equipment arrival and effective communication with patients and healthcare providers.
Key responsibilities
- Prioritize and expedite critical needs such as emergency oxygen deliveries and urgent replacements
- Schedule deliveries and setups based on patient needs and technician availability
- Confirm appointments and communicate changes or delays with empathy and professionalism
Required qualifications
- High school diploma or equivalent required; Associate's degree in a related field preferred
- One (1) year of experience in healthcare scheduling, customer service, or administrative support
- Experience with DME, PAP, patient care, and oxygen therapy is preferred
- Strong computer proficiency and ability to work with software systems
- Empathy, patience, and a commitment to exceptional customer service
Complete Job Description
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