California Licensed Scheduling Specialist
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Job Summary
To support patient care, the full-time California Licensed Scheduling Specialist will coordinate equipment deliveries, setups, and service visits for DME, PAP, and oxygen therapy, working remotely to ensure timely and compassionate service.
Key responsibilities
- Prioritize and expedite urgent needs such as emergency oxygen deliveries and CPAP failures, including after-hours coverage when necessary
- Schedule equipment deliveries and maintenance visits based on patient needs and technician availability
- Communicate effectively with patients, physicians' offices, and home health agencies regarding appointment confirmations and changes
Required qualifications
- High school diploma or equivalent required; Associate's degree in a related field preferred
- One year of experience in healthcare scheduling, customer service, or administrative support
- Familiarity with DME, PAP, patient care, and oxygen therapy is preferred
- Strong computer proficiency and ability to work with scheduling and patient management systems
- Empathy and a commitment to exceptional customer service
Complete Job Description
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