California Licensed Scheduling Specialist
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Job Summary
To support patient care, the full-time California Licensed Scheduling Specialist will coordinate deliveries and setups for medical equipment, ensuring timely service while working remotely in a fast-paced environment.
Key responsibilities
- Prioritize and expedite critical needs such as emergency oxygen deliveries and urgent equipment replacements
- Schedule deliveries and service visits for DME, PAP, and oxygen equipment based on patient needs and technician availability
- Communicate with patients, physicians, and health agencies to confirm appointments and address scheduling inquiries with empathy
Required qualifications
- High school diploma or equivalent required; Associate's degree in a related field preferred
- One year of experience in healthcare scheduling, customer service, or administrative support
- Experience with DME, PAP, patient care, and oxygen therapy preferred but not required
- Strong computer proficiency and ability to work with scheduling software
- Empathy and a commitment to exceptional customer service
Complete Job Description
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