California Licensed Systems Administrator
Job Summary
To support client infrastructure and ensure optimal performance, the full-time California Licensed Systems Administrator will administer and troubleshoot desktop, server, networking, virtualization, and cloud environments while providing advanced technical support remotely.
Key Responsibilities
- Manage and resolve escalated technical issues for clients, ensuring minimal disruption to operations
- Provide advanced support for Microsoft 365 administration and related technologies, including troubleshooting networking and cloud issues
- Mentor Systems Technicians and contribute to documentation and process improvements for enhanced service delivery
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field preferred
- 3-5 years of experience in supporting infrastructure and end-user technologies in a Managed Services Provider (MSP) environment
- Strong Microsoft 365 administration experience, including Exchange Online and Teams
- Intermediate certification in relevant technologies, such as CompTIA Security+ or CCNA, preferred
- Proficiency in troubleshooting virtualization platforms like Hyper-V and VMware
Complete Job Description
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