Call Center Agent
Job Summary
Fluent in both Russian and English, the full-time Call Center Agent will manage inbound and outbound customer calls, assist clients with insurance-related inquiries, and provide exceptional service in a remote environment.
Key responsibilities
- Handle inbound and outbound customer calls
- Assist clients with insurance-related questions and requests
- Accurately enter and maintain customer information in company systems
Required qualifications
- Fluent in English and Russian (spoken and written)
- Previous Customer Service or Call Center experience required
- Strong computer skills and ability to learn new systems quickly
- Reliable internet connection and dedicated remote workspace
Complete Job Description
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