Call Center Collector

Job Summary

Collecting payments on assigned delinquent accounts, the part-time Call Center Collector will review documentation, contact customers by phone or written correspondence, and arrange repayment schedules to minimize losses, working remotely with a schedule of Monday to Saturday.

Key responsibilities

• Contact customers to collect payments on delinquent accounts
• Review documentation and arrange repayment schedules to minimize financial loss
• Maintain accurate records of customer interactions and payment arrangements

Required qualifications

• High school diploma or equivalent
• Two to three years of experience in collections and/or customer service
• Knowledge of loan collection policies and fair debt collection practices
• Ability to organize and interpret information effectively
• Experience with customer relations and communication