Call Specialist for Research Program

Job Summary

To support the All of Us research program, the part-time Call Specialist for Research Program will conduct outreach and engagement activities aimed at enrolling and retaining participants, while working remotely and occasionally performing minimal research tasks.

Key responsibilities

• Utilize effective outreach methods to drive enrollment and retention rates for the All of Us research program
• Engage and screen patients for eligibility, providing them with comprehensive information about the program
• Conduct daily phone outreach and schedule appointments for participants to complete enrollment and retention activities

Required qualifications

• Associates degree or high school diploma/GED with at least 2 years of relevant work experience
• Familiarity with public health research concepts and practices
• Bilingual in Spanish and English, both oral and written
• Experience in Patient Relationship Management is a plus
• Intermediate proficiency in Microsoft Office and internet applications