Canada Payroll Tax Specialist

Job Summary

To support a defined book of Canadian Payroll Tax customers, the full-time Canada Customer Tax Account Specialist will manage daily case work, process tax remittances, and lead customer calls while working remotely.

Key responsibilities

• Serve as the named Specialist for assigned Canadian Payroll Tax customers, maintaining ongoing relationships through regular contact
• Manage and respond to customer cases daily within established Service Level Agreements (SLAs), ensuring timely closure and accurate documentation
• Process payroll tax filings and year-end activities for T4, T4A, Releve 1 & 2, including amendments as necessary

Required qualifications

• High School Diploma or Equivalent
• 2+ years of Canadian payroll or payroll tax experience, including research and customer support
• Demonstrated knowledge of Canadian multi-jurisdiction payroll tax regulations and year-end activities
• Proven ability to manage multiple priorities effectively
• Proficiency with Microsoft Office Suite, particularly Outlook, Teams, and Excel