Captive Client Services Director

Job Summary

To support clients in making informed captive and risk financing decisions, the full-time Captive Client Services Director will lead strategic client engagement, ensuring high-quality service and access to expertise while working remotely across the U.S.

Key responsibilities

• Lead strategic client engagement for a portfolio of captive clients, acting as the primary relationship lead for senior executives
• Coordinate strategy check-ins with subject matter experts to provide market insights and recommendations
• Translate technical and performance information into clear narratives and actionable recommendations for clients

Required qualifications

• Bachelor's degree or equivalent experience in business, finance, risk management, or a related field
• Demonstrated advisory client engagement with a deep understanding of client priorities and risk financing objectives
• Strong strategic and commercial thinking, connecting client strategies with Aon capabilities
• Proven ability to orchestrate expertise across a matrixed organization and influence without formal authority
• Experience leading, coaching, or mentoring colleagues to enhance client leadership standards