Card Support Specialist
Job Summary
Providing exceptional customer support, the part-time Card Support Specialist will manage travel and procurement card applications, modifications, and terminations while working remotely on a contract basis.
Key Responsibilities:
- Resolve card applications, modifications, and terminations in accordance with service level agreements
- Address customer inquiries regarding the card program by performing transactions and documenting cases
- Collaborate with team members to handle complex customer questions and ensure efficient service delivery
Required Qualifications:
- Hands-on experience with M365 Applications, Internet Explorer, Teams, and Outlook
- Previous experience with a corporate card program
- Customer service background in call center, retail, or financial services
- High School Diploma or Bachelor's degree
- Basic understanding of networking technologies and protocols
Complete Job Description
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