Care Coordination Case Manager

Job Summary

Owning the continuity of care for patients needing higher levels of support, the full-time remote Care Coordination Case Manager will identify, assess, and connect patients to appropriate care options while collaborating with clinical teams to ensure seamless transitions.

Key responsibilities

• Identify patients requiring more intensive care than the virtual outpatient model can provide
• Assess patient needs and barriers to care through phone or video consultations
• Plan and execute individualized transition-of-care plans, including scheduling appointments and facilitating referrals

Required qualifications

• Bachelor's degree in social work, nursing, psychology, public health, or a related field; master's degree preferred
• 2+ years of experience in case management, care coordination, or a similar role in a behavioral health or healthcare setting
• Working knowledge of behavioral health levels of care and experience with older adults, Medicare, or Medicare Advantage
• Clinical licensure or certification (e.g., LMSW, LCSW, RN) is a plus
• Comfortable with telehealth platforms and able to learn new tools quickly