Care Coordinator

Job Summary

To support the clinical team, the fully remote Entry-Level Care Coordinator will manage patient intake appointments, gather essential bio-psycho-social information, and ensure accurate documentation for evaluation processes.

Key responsibilities

• Conduct structured intake appointments to collect relevant patient history and background information
• Collaborate with licensed clinical staff to ensure timely availability of intake documentation for patient evaluations
• Schedule initial evaluation appointments and maintain organized patient records within the electronic medical record (EMR) system

Required qualifications

• Bachelor's degree in psychology, social work, human services, healthcare administration, public health, or a related field
• Entry-level role; prior experience in healthcare, behavioral health, social services, or customer service preferred
• Experience with patient intake or care coordination is a plus
• Basic computer proficiency and ability to learn electronic medical record systems
• Ability to maintain patient confidentiality and comply with HIPAA regulations