Care Coordinator

Job Summary

Supporting patients throughout their care journey, the full-time remote Care Coordinator will monitor patient engagement, identify barriers to care, and coordinate with providers to ensure timely access to mental health services.

Key responsibilities

• Monitor and activate patient accounts, ensuring readiness for care and addressing outstanding requirements
• Conduct outreach to maintain patient engagement and follow up on missed appointments, coordinating with internal teams as necessary
• Facilitate transitions to higher levels of care by coordinating with providers and UHS facilities, ensuring clear communication with all stakeholders

Required qualifications

• High school diploma or equivalent required; associate or bachelor's degree in healthcare or related field preferred
• 1-2 years of experience in care coordination, patient support, or case management
• Ability to manage multiple patients and tasks effectively in a fast-paced environment
• Strong organizational skills and commitment to accurate documentation and follow-through
• Familiarity with healthcare, behavioral health, or telehealth preferred