Care Coordinator
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Job Summary
To support the Pomelo clinical practice's efficiency, the full-time remote Care Coordinator will manage patient navigation, eligibility checks, and scheduling while collaborating with clinical staff and improving operational workflows.
Key responsibilities
- Provide care navigation support for patients seeking providers and social services
- Monitor the member support phone line and assist with patient inquiries
- Oversee patient scheduling, including prioritization and appointment reminders
Required qualifications
- 2+ years of healthcare administration experience, preferably in virtual care
- Familiarity with social determinants of health (SDOH) platforms and referrals
- Proven ability to work cross-functionally with clinical teams
- Strong results-oriented mindset with meticulous attention to detail
- Passion for maternal and child health
Complete Job Description
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