Care Coordinator

Job Summary

To support Medicaid, Medicare Advantage, and Dual Eligible Special Needs Plan members, the full-time Care Coordinator will provide care coordination services remotely, building trusted relationships and addressing both medical and social needs through outreach, assessments, and care plan development.

Key Responsibilities

• Conduct outreach to educate members about program benefits and facilitate their engagement in care
• Assess member status and collaboratively develop care plans to meet their goals
• Manage a caseload, ensuring timely contact and coordination of care with providers

Required Qualifications

• 2+ years of experience in care coordination, case management, or related fields
• 1+ years of remote work experience
• Experience working with Medicaid and/or Dual Eligible patients
• Dedicated home office for remote work
• Experience documenting case notes in care management or electronic health record platforms