Care Coordinator
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Job Summary
To support the Care at Home team, the full-time remote Care Coordinator will manage referrals, conduct outreach, and coordinate appointments for high-risk members, ensuring a seamless member experience throughout their care journey.
Key responsibilities
- Manage incoming Care at Home referrals, documenting outcomes and barriers throughout the process
- Conduct high-volume outreach to members and caregivers to explain the program and schedule services
- Coordinate appointments and manage provider schedules to optimize care delivery and reduce travel time
Required qualifications
- High school diploma OR GED
- Experience using Microsoft applications such as Word, Excel, and Outlook
- Experience working in a healthcare setting preferred
- Experience with referrals, authorizations, or care coordination strongly preferred
- Bilingual skills preferred, based on member population
Complete Job Description
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