Care Coordinator, Complex Care
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Job Summary
To support vulnerable members in navigating the healthcare system, the full-time Care Coordinator, Complex Care will advocate for clients, coordinate with healthcare providers, and ensure members receive necessary resources, all while working remotely.
Key responsibilities:
- Calling members to review health risk assessments and understand their needs
- Coordinating with provider offices and home health agencies to facilitate member assistance
- Checking in with members to confirm they have received the necessary support
Required qualifications:
- High school diploma or GED equivalent
- 2+ years of healthcare administrative or office experience
- Proficiency in Gmail and Google Workspace (G Suite)
- Strong organizational skills and attention to detail
- Bilingual fluency in English/Spanish, English/Haitian Creole, or English/Mandarin is a plus
Complete Job Description
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